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Effective Date: November 4th 2025

1. Introduction

Welcome to Precious Souls Homecare ('we,' 'us,' or 'our'). Your privacy is very important to us. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website www.psoulscare.com or contact us for home-care services. By using this website, you agree to the terms outlined here. If you do not agree, please discontinue use of our site.

2. Information We Collect

We may collect the following types of information:
- Personal Information: Name, phone number, email address, and any other details you provide when you fill out a contact form or request a consultation.
- Non-Personal Information: Browser type, device information, IP address, and website usage data collected automatically through cookies or analytics tools.
We collect this information only to respond to your inquiries and improve our services.

3. How We Use Your Information

We use your information to:
- Respond to your messages, questions, or service inquiries.
- Schedule or confirm appointments or consultations.
- Improve our website, communication, and customer experience.
- Send occasional updates or follow-up messages related to your request (you can opt out at any time).
We do not sell, rent, or trade your personal information to third parties.

4. Data Protection and Security

We take reasonable precautions to protect your information from loss, misuse, or unauthorized access. Your data is stored securely and only accessible by authorized staff for business purposes.

5. Cookies and Tracking

Our website may use cookies to improve your browsing experience. Cookies help us understand how visitors use our site and allow us to make improvements. You can disable cookies in your browser settings at any time.

6. Third-Party Services

We may use trusted third-party platforms such as:
- Wix.com (our website host)
- Google Analytics (to understand website performance)
- Contact Form or Chat Plugin Providers (for communication)
These third-party services may collect or process your data according to their own privacy policies.

7. Your Rights

You have the right to:
- Request access to the personal information we hold about you.
- Ask us to correct, update, or delete your data.
- Withdraw consent for communication at any time.
To make a request, please contact us using the information below.

8. Links to Other Websites

Our website may include links to external sites. We are not responsible for the privacy practices of those websites. Please review their policies before providing personal information.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a new effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Precious Souls Homecare
22626 Amador St,
Hayward, CA 94541
📞 (510) 381-6708
✉️ info@psoulscare.com

 

 

Terms of Service

1. Introduction

Welcome to Precious Souls Homecare. By using our website, services, or contacting us, you agree to comply with and be bound by the following Terms of Service. These terms govern your access to and use of our website and home-care services.

2. Services Provided

Precious Souls Homecare provides non-medical home-care services to clients in the East Bay Area. Our services are intended to assist with daily living activities, companionship, and personal care, but not clinical or nursing services.

3. User Responsibilities

By using our website, you agree to:
- Provide accurate and truthful information when filling out forms or inquiries.
- Use our website and content only for lawful purposes.
- Not attempt to disrupt or damage our website or interfere with its security.

4. Appointments and Payments

All services are subject to scheduling availability and may require a signed service agreement. Payment terms and rates will be discussed during the initial consultation or care plan setup.

5. Limitation of Liability

While we strive to ensure quality and reliable services, Precious Souls Homecare is not liable for any damages, losses, or claims arising from website use, technical issues, or third-party content.

6. Intellectual Property

All content on this website, including logos, text, and images, is the property of Precious Souls Homecare. You may not copy, reproduce, or distribute our content without prior written permission.

7. Changes to These Terms

We may update these Terms of Service at any time to reflect business changes or compliance requirements. Continued use of our website after updates indicates acceptance of the new terms.

8. Contact Information

For questions about these Terms of Service, please contact us at:

Precious Souls Homecare
22626 Amador St, Unit 1
Hayward, CA 94541
📞 (510) 381-6708
✉️ [Add your business email once finalized]